Rockarmor
Jumbo 5,000kg Alloy Recovery Hitch | Soft Shackle Friendly
sku: RA-JARHR
description
delivery
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Jumbo Soft Shackle Alloy Recovery Hitch
Have you ever been in a sticky situation where you need to recover your vehicle very quickly, and Murphy's law kicks where you can't adapt your soft shackle quick enough to the recovery hitch? Welcome to Rockarmor's all new Jumbo 5 Tonne aluminium soft shackle friendly recovery hitch, featuring its large size hole, making it easier & quicker to adapt those larger sized Soft Shackles to the recovery hitch!
Key Features:
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Rated Strength: With a hefty 5000kg rating, the Rockarmor soft shackle recovery hitch ensures you have the muscle you need to recover your vehicle.
- 40mm Eyelet: Adapt your Soft Shackles much easier & quicker, especially when using a larger diameter soft shackle.
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Red Alloy Brilliance: Stand out with its our eye-catching red alloy finish, designed for maximum durability and a striking appearance that will be easy to find in sand, mud or even in the back of your vehicle luggage area.
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50mm Diameter: The 50mm diameter opening provides a secure fit for a wide range of tow points, making it compatible with various vehicles and recovery scenarios.
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Soft Shackle Compatibility: The Hole has been smoothed to work seamlessly with soft shackles, resulting in safer and more flexible alternative to traditional steel shackles, minimising the risk of damage to your equipment.
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Easy Installation: Quick and hassle-free installation ensures you spend less time setting up and more time getting back on the trail.
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SHIPPING POLICY
- Shipping is available within Australia only. No international delivery.
- If all items in your order are in stock, they will be dispatched witthin 2-3 busniess days.
- We Don't ship to P.O. boxes.
- Delivery times vary based on location. Please allow 2-14 business days for delivery.
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Click & Collect is available at no additional charge from our Sydney and Brisbane warehouses.
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Shipping Damage: Unless you opt for delivery insurance, we are not responsible for any damage caused during shipping.
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Failed Delivery/Pickup
If an item is returned to us due to a failed delivery attempt or because the customer did not collect it from AusPost or the depot, the customer will be responsible for covering the shipping cost for re-delivery.
Re-Delivery or Redirect Shipment
If your shipment requires re-delivery due to a failed delivery attempt or needs to be redirected to a different address after dispatch, additional shipping charges will apply.
New Charges: Any re-delivery or redirection will incur extra fees, which must be paid before the shipment is rescheduled. Charges vary based on the courier and location.
To avoid delays or extra costs, please ensure the correct address is provided at checkout and someone is available to receive the delivery.
Refund Requests: If the customer chooses to cancel the order instead of re-delivery, the original shipping charges will not be refunded. Only the product cost will be eligible for a refund.
Please ensure accurate delivery details and timely collection to avoid additional charges.
RETURNS & WARRANTY POLICY
- Professional installation is recommended. We are not responsible for any damage caused during installation and will not issue refunds for such cases.
- Return Authorization: Before returning or exchanging an item, you must contact us with the item ID and reason for return/exchange.
- Inspection on Arrival: Please inspect your order for any manufacturer defects or shipping damage upon arrival. Contact us immediately if there is an issue.
- Change of Mind Returns: We accept change of mind returns, but a 20% restocking and admin fee will be deducted from the refund.
- Return Deadline: Items must be returned within 15 days of delivery.
- Late Returns: Returns will not be accepted if you contact us after 15 days from the date of delivery.
- Minor scratches are not considered manufacturing defects.
- Return Location: All returns must be sent to our Sydney or Brisbane warehouse.
- Refund Process: Refunds will only be processed after we have received and inspected the item also to the same payment method you paid with.
- Complete Returns: Items must be returned with all accessories. If any accessories are missing or damaged during return shipping, we will deduct the cost from the refund.
Warranty Claims & Shipping Responsibility
To start a claim, contact us at support@aussieoffroad.com.au.
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If your Claim has been approved you must:
- Pay for shipping to send the item back to us.
- Pay for shipping when we send the replacement or repaired item back to you.
LAY-BY POLICY
- Aussie Offroad offers a 3-month lay-by on all products.
- The item must be paid in full and picked up within 3 months from the purchase date.
- If the 3-month period is exceeded, you still have the option to pay off the invoice and collect the item.
- Lay-by cancellations: If you choose to cancel your lay-by, all payments made will be non-refundable.
